Privacy Policy
ProspectIntel, Inc. ("ProspectIntel", "we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform and website.
1. Information We Collect
We collect information you provide directly to us, including:
- Account information — name, email address, company name, and job title when you sign up or book a demo.
- Usage data — how you interact with the platform, including features used, searches run, and briefs generated.
- Knowledge Base content — playbooks, battlecards, and other materials you upload to ground your intelligence layer.
- Communications — messages you send to us via email or the platform.
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve the ProspectIntel platform.
- Generate intelligence briefs and outreach grounded in your Knowledge Base.
- Respond to your enquiries and provide customer support.
- Send product updates and relevant communications (you can opt out at any time).
- Monitor and analyse usage to improve performance and security.
3. Your Data Stays Yours
Your Knowledge Base, prospect data, and generated outputs are tenant-isolated. Your data is never used to train shared models, never exposed to other tenants, and never sold to third parties. Every rep sees only what they are permitted to see — no leakage across territories or teams.
4. Data Sharing
We do not sell your personal information. We may share information with:
- Service providers — trusted third parties who assist in operating the platform (hosting, analytics, email delivery), bound by confidentiality obligations.
- Integrations — if you connect Salesforce, HubSpot, Snowflake, or other tools, data flows as you configure and authorise.
- Legal requirements — if required by law or to protect the rights and safety of ProspectIntel or others.
5. Data Retention
We retain your data for as long as your account is active or as needed to provide services. You may request deletion of your account and associated data at any time by contacting us at info@prospectintel.com.
6. Security
We implement industry-standard security measures including encryption in transit and at rest, row-level data segregation, and access controls. We maintain an audit-ready architecture and work toward SOC 2 Type II compliance.
7. Cookies
We use essential cookies to operate the platform and analytics cookies to understand usage. You can control cookie preferences through your browser settings. We do not use advertising or tracking cookies.
8. Your Rights
Depending on your location, you may have rights to access, correct, delete, or export your personal data. To exercise any of these rights, contact us at info@prospectintel.com. We will respond within 30 days.
9. International Transfers
ProspectIntel operates with infrastructure in the United States and the European Union. If you are located outside these regions, your data may be transferred to and processed in these countries, subject to appropriate safeguards.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by email or via a notice on the platform. The "Last updated" date at the top of this page reflects the most recent revision.
11. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us at:
ProspectIntel, Inc.
info@prospectintel.com